Boutique 1BR Home Heart Downtown Ottawa

The location of this Apt was great for me. Is walkable to many attractions. The neighborhood isn’t the nicest in town but it is active and I always felt safe. The Apt itself had everything I needed except shower soap. Most of the equipment was in good shape. There is no living room area. In general, the Apt can use some love. There are some aspects that give a bad impression - marks on walls, chips in flooring, trash strewn around the back yard, overgrown bushes, door jamb that looks like a break in has been attempted. All in all, a good value for the price.

Anonymous - Posted: 7/17/2023

Thank you for your review, Anthony

Upstay staff

Posted: 7/30/2023

Très bel appartement confortable et spacieux

Anonymous - Posted: 7/10/2023

Thank you, Cassandre!

Upstay staff

Posted: 7/25/2023

The place is an average okay one. I had problems accessing the Internet but Nick who I assume is not the host quickly took care of it. The problem wasn't really fixed but my connection speed improved significantly. Surprisingly, there was no breakfast included. Furniture okay, maybe too much warning and concern on binning your trash correctly.

Anonymous - Posted: 7/5/2023

Thank you for your review, Bonaventura. I am glad to see we were able to increase the speed of the wi-fi during your stay. IT is not mentioned in our listing that we offer breakfast.

Upstay staff

Posted: 7/23/2023

Good host, good location, clean, and well maintained. I would stay here again.

Anonymous - Posted: 6/19/2023

Thank you Juan!

Upstay staff

Posted: 7/12/2023

Leaving 5 stars as it has great location, good communication with host, and was advertised correctly, however it was not as clean as we would have liked - especially with the high cleaning fees. Some ustensils and plates were dirty and we needed to wash them before using, and we found half a roll of toilet paper (yuck!) and a dirty plate under the bed. We paid a total of 79$ CAD for cleaning fees for a two-night stay (almost 40$ CAD per night), and so we were expecting higher standards for cleanliness.

Anonymous - Posted: 6/18/2023

Thank you for taking time to leave a review, Isabelle! I am sorry to hear the cleanliness of the unit wasn't satisfactory. I will make sure to address this concern with my cleaning crew.

Upstay staff

Posted: 7/16/2023

Recommend 100 times

Anonymous - Posted: 6/17/2023

Great location, friendly host, but the apartment we had was less nice than the apartment in the pictures. (But still fine)

Anonymous - Posted: 6/13/2023

Thank you for your review Niels

Upstay staff

Posted: 7/12/2023

Nick’s place is really fantastic. The space is private and clean with a lot of amenities. Just only the smelt in the bathroom and my boyfriend feel some dusk on the living room floor. The check-in guide is clear and easy to get in the apartment. Great location. This place just 6 mins walking to Byward. Nick is really friendly and quick response to your message. Definitely comeback when we returned to Ottawa.

Anonymous - Posted: 6/13/2023

I should have read the reviews before I booked. I don't think it was as dirty as the reviews indicated. The bathroom and kitchen were fairly clean. I did see a rat in the morning running from the apartment to the restaurant next door. I brought earplugs as I read there was a lot of external noise. If you don't sleep soundly...don't stay here. I brought earplugs as I read the reviews after I booked. The walls are very thin. I found excessive noise from the Mexican restaurant next door and the neighbour upstairs. The neighbour was talking from 2am-6am and there was foul language involved. I could still hear them even though I wore earplugs. When I first arrived to the apartment and I walked around the block, there were 2 unconscious ? homeless people in the park next door. On the morning that I left, there were 3 homeless people sleeping in the park by the bus shelter. Over all the apartment was fairly clean. Nick communicated very well and instructions were clear.

Anonymous - Posted: 5/30/2023

Nice place, great location, very professional host.

Anonymous - Posted: 5/28/2023

I recommend the place had a great stay at nick’s!

Anonymous - Posted: 5/17/2023

Thank you!

Upstay staff

Posted: 6/11/2023

Fairly nice place, the smell in the washroom was hard to ignore. Owner was very courteous despite being busy. Thank you for the hospitality.

Anonymous - Posted: 5/9/2023

The host was professional, friendly, and easy to communicate with. The check-in process was smooth, and the location was great. That said, the unit itself didn't quite meet our expectations, as the bathroom had a persistent odour despite looking clean. Almost all the clothes hangers in the closet were broken, and the air conditioning was noisy.

Anonymous - Posted: 5/6/2023

Nick was amazing! He is always responsive and helpful!!

Anonymous - Posted: 5/4/2023

Everything was excellent! ?

Anonymous - Posted: 5/1/2023

Thank you Amber!

Upstay staff

Posted: 5/18/2023

Good location and nice place for the price. Worth it if you want to spend time in market or anywhere near parliament.

Anonymous - Posted: 4/28/2023