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We offer flexible cancellations for all reservations made on upstay.com. Reservations canceled 5 days prior to arrival will receive a full refund. Reservations canceled within 5 days of arrival will receive a refund equal to 50% of the reservation price. For longer stays (up to 90 days) on monthly leases, we require at least 30 days notice to cancel or modify without fees.
When you book on other sites, you'll likely encounter stricter cancellation policies. Always make sure to check a site's cancellation policy before booking and reach out to them directly.